Seeking a Veterinary Customer Service Representative

The Grove City Veterinary Hospital is seeking a full time Veterinary Customer Service Representative. This person would be required to work at least 30 hours per week comprising of daytime, evening, and some Saturday morning shifts.

At the Grove City Veterinary Hospital our culture is built on our shared values. These include: Compassion, Teamwork, Communication Skills, Commitment, Authenticity, and Knowledge. As a full time Veterinary Customer Service Representative, you are the first impression that our clients receive when they walk in the door or call on the phone. Thus, a pleasant and professional attitude is essential for this position. We do not require previous experience in the veterinary field, but it is a strong plus. Your eagerness to learn and study to gain knowledge in veterinary care is required to perform well in this position. Additionally, there are aspects of the position that are unpleasant.

You may be exposed to animal feces, urine, blood, other bodily fluids, and deceased animals. It is helpful for applicants to be able to lift about 40 pounds of weight either by themselves, or with assistance because sometimes the CSRs are called upon to assist another team member with patient care.

We are a paper-lite facility, so computer operation skills and typing skills are a MUST. Applicants must read and write English proficiently. You will also be required to perform general housekeeping duties as we all pitch in to keep the facilities clean and well-stocked. 

Compensation for this position is based on experience, and is competitive at $13-$15 per hour. Full time employees are also eligible to receive benefits such as paid time off, medical insurance coverage, pet discount, uniform allowance, and Simple IRA contributions after reaching qualifying employment length benchmarks. Other perks are also offered such as continuing education, and the occasional lunch or treat.  

To apply for this position please submit your cover letter to info@grovecityvet.com explaining why you would like to work with us at the Grove City Veterinary Hospital and how you think you would be a good fit with our team. We also require a full resume with professional reference contacts, which can be emailed to info@grovecityvet.com. You may be asked to come to the office and complete our detailed paper application prior to an interview being offered. Our application process takes a minimum of two weeks but depending on the number of applicants may take longer, before any time of interview is performed.